UniqueLabs
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Status: Operational

Software that runs your business.
Support that never leaves you waiting.

UniqueLabs builds and maintains the custom software, cloud systems, and day-to-day IT support that small and medium businesses run on — without the enterprise price tag or the three-day ticket queue.

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uniquelabs / monitor
  • First response target < 15 min
  • Uptime commitment 99.9%
  • Support coverage Mon–Sat, on-call after hours
  • Onboarding Live within 2 weeks

These are the commitments every UniqueLabs engagement is held to.

Services

Everything your business needs from its tech, in one place.

Three services, one team — so you're not stitching together five vendors to keep the lights on.

SVC.DEV

Custom Software Development

Internal tools, customer-facing apps, and integrations built around how your team actually works — not retrofitted from a template.

  • Web & internal tools
  • API design & integration
  • Legacy system modernization
SVC.CLD

Cloud Integration

Migrate, connect, and manage your cloud infrastructure so it scales with the business instead of becoming the thing that breaks at the worst time.

  • Cloud migration (AWS, Azure, GCP)
  • Systems & data integration
  • Cost & performance monitoring
SVC.OPS

IT Support

A team that answers. Day-to-day support, monitoring, and troubleshooting for the tools your business already runs on.

  • Help desk & incident response
  • Proactive monitoring
  • Vendor & device management
Why UniqueLabs

Built for teams too big for a freelancer, too small for enterprise IT.

SPEED

Built to move at your pace, not an agency's queue

No layers of account managers between you and the engineer fixing your problem. Most requests get a real response same-day.

PRICING

Straightforward pricing, sized for SMB budgets

Fixed-scope projects and flat monthly support retainers — no enterprise minimums, no surprise invoices.

SUPPORT

One dedicated team that knows your systems

You're not re-explaining your setup to a new rep every time. The same small team owns your account end to end.

Social Proof

We're a new studio. Here's what you can hold us to.

No fabricated reviews here — just the commitments every UniqueLabs engagement runs on.

  • Fixed-price quotes, in writing
  • Free initial consultation
  • No long-term contracts required
  • Direct line to your engineer
Contact

Tell us what's slowing your team down.

Fill this out and you'll hear from an engineer — not a sales queue — within one business day.

  • 1 We review your project details
  • 2 A free 30-minute consultation call
  • 3 A fixed-scope proposal, in writing